Privacy Policy

 1. Introduction
This Privacy Policy ("Policy") sets out the rules for processing personal data in accordance with the law, in particular EU Regulation 2016/679, the General Data Protection Regulation ("GDPR"). The purpose of this Privacy Policy is to put you in control, ensure you are informed and familiar with what personal data we collect, why we collect it and how we use it.

We provide a plain language summary for ease of reading only and is not legally binding. To get a full understanding of your rights and obligations, please read the full text of this Policy. By completing the web form, you acknowledge that you understand, agree to and accept these Terms in their entirety.

2. Reason, scale and purpose of the processing of personal data

  1. The administrator of your personal data pursuant to Article 4(7) of Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter: "GDPR") is Healing festival s.r.o., ID No.: 17070929 with its registered office at Úvoz 492/27, Brno 60200, Czech Republic (hereinafter: "Controller").
  2. Any questions regarding the processing of your personal data should be directed to the contact details of the controller
  3. Personal data means any information about an identified or identifiable natural person; an identifiable natural person is a natural person who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, a network identifier or to one or more specific elements of the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
  4. The administrator has not appointed a Data Protection Officer.
  5. The administrator processes your personal data that you have provided to the administrator or personal data that the administrator has obtained on the basis of your filling in an order or other relevant form.
  6. The administrator processes your identification and contact data and data necessary for the performance of the contract, i.e. name, surname, email address, telephone number and, if necessary, the registration number, VAT number, address of the registered office or place of business.
  7. The lawful reason for processing personal data is
    • the performance of the contract between you and the controller pursuant to Article 6(1)(b) GDPR,

    • your consent to processing for the purpose of providing direct marketing (in particular for sending commercial communications and newsletters) pursuant to Article 6(1)(a) GDPR in conjunction with Section 7(2) of Act No. 480/2004 Coll., on certain information society services in the absence of an order for goods or services.

  8. The purpose of the processing of personal data is
    • the processing of your order and the exercise of the rights and obligations arising from the contractual relationship between you and the controller; when placing an order, personal data are required that are necessary for the successful processing of the order (name and address, contact), the provision of personal data is a necessary requirement for the conclusion and performance of the contract, without the provision of personal data, it is not possible to conclude the contract or its performance by the controller
    • sending commercial communications and other marketing activities
  9. There is no automatic individual decision-making by the administrator within the meaning of Article 22 GDPR.
  10. The administrator stores your personal data:
    • for the period necessary to exercise the rights and obligations arising from the contractual relationship between you and the controller and to assert claims under these contractual relationships (for a period of 15 years from the termination of the contractual relationship).for the period before consent to the processing of personal data for marketing purposes is withdrawn, up to a maximum of 5 years
    • the controller deletes your personal data after the retention period has expired


Personal data is information that identifies a specific natural person. From the moment you fill in and send us an enquiry, order or other web form, we process your personal data. We only process the data that you have provided to us. We will only use your data to process your enquiry, fulfil your contract, fulfil legal obligations such as invoicing and to send you newsletters.

3. Recipients of personal data (subcontractors of the administrator)

  1. Recipients of personal data are persons
    • involved in the delivery of services / making payments under the contract
    • providing emailing services and other services in connection with the operation of the website
      providing accounting, tax and legal services
    • providing marketing services
  2. The controller intends to transfer the personal data to a third country (non-EU country) or an international organisation. Recipients of personal data in third countries are providers of mailing and


We use certain subcontractors in the provision of our services who may have access to your personal information that you have provided to us. These companies are committed to maintaining the confidentiality of your data and to ensuring that personal information is not leaked or misused.
4. Your rights

  1. Under the terms of the GDPR, you have
    • the right of access to your personal data under Article 15 GDPR
    • the right to rectification of personal data pursuant to Article 16 GDPR or restriction of processing pursuant to Article 18 GDPR
    • the right to erasure of personal data pursuant to Article 17 GDPR
    • the right to object to processing under Article 21 of the GDPR; and
    • the right to data portability under Article 20 GDPR
    • the right to withdraw consent to processing in writing or electronically at
    • you also have the right to lodge a complaint with the Office for Personal Data Protection if you believe that your right to personal data protection has been violated
  2. As a person interested in using our services by filling out the contact web form:
    • You consent to the use of your personal data for the purposes of electronic transmission of commercial communications, advertising materials, direct sales, market research and direct product offers by the Controller and at the same time.
    • You declare that you do not consider the sending of information according to the previous point to be unsolicited advertising within the meaning of Act No. 40/1995 Coll., as amended, as you expressly agree to the sending of information according to the previous point in conjunction with Section 7 of Act No. 480/2004 Coll.
    • You may revoke your consent under this paragraph in writing at any time or unsubscribe from receiving commercial communications.
    • In order to increase user-friendliness and analytics, the administrator uses so-called cookies - text files that are stored on the website visitor's computer when visiting the website. These cookies are not covered by the GDPR. The website visitor can disable the storage of cookies in the browser settings.

You can contact us at any time during our cooperation to ask us how we process your data. The personal data we use in contract documents, invoices, we have to keep according to the law and also archive for a certain period of time, so we cannot delete them. On the other hand, we can delete your personal data used for sending newsletters at your request or by unsubscribing, which can be found in the footer of each newsletter.
5. Organisational and technical measures to secure personal data

  1. The controller undertakes that the processing of your personal data will be secured in particular in the following way:
    • Your personal data is processed in accordance with the law and for the performance of all activities necessary for the performance of the services.
    • Technically and organizationally ensure the protection of processed personal data so that unauthorized or accidental access to your personal data, their alteration, destruction or loss, unauthorized transfers, other unauthorized processing, as well as other misuse cannot occur and that all obligations of personal data arising from legal regulations are secured by staff and organization continuously during the processing of data.
    • The technical and organisational measures taken are appropriate to the level of risk. They shall ensure the ongoing confidentiality, integrity, availability and resilience of the processing systems and services and shall restore the availability of and access to personal data in a timely manner in the event of physical or technical incidents.
    • Only authorised persons of the Controller and subcontractors under these Rules who have agreed with the Controller the terms and scope of data processing will have access to personal data.
    • Only persons authorised by the Controller and subcontractors under these Rules who have agreed with the Controller on the terms and scope of data processing and who are obliged to maintain confidentiality of personal data and security measures, the disclosure of which would jeopardise their security, have access to personal data.

The Provider will adopt and maintain up-to-date security measures to protect personal data adequate to the nature and extent of your personal data.
6. Final Clauses

  1. By completing and submitting the web order form or other relevant form and checking the I agree to the Rules box, you confirm that you are aware of the Privacy Policy, that you agree to it and that you accept it in its entirety.
  2. The Controller is entitled to change this Policy. The Controller will post the new version of the Rules on its website and will also send the new version of these Terms to the email address you have provided to the Controller.
    These Terms will take effect on January 1, 2021.